I wanted to fit heated seat to my 2012 C Class, or at least my wife wanted them, and being eager to please I began my process of due diligence. I spoke to and emailed most of the so-called installers who could allegedly fit heated seats to the original Mercedes switching. Neil shone out as being the most professional and accommodating person I came into contact with.
Even though it was a 2 hour journey to get to his workshop it was worth it and my research was proved correct. I now have a better spec car and a happy wife. Bliss!!