I wanted a removable Tow Hook fitted to be new GLC300e – Braybrooks were recommended to me by my Mercedes dealer. Dealing with Neil was a pleasure from start to finish – extremely polite and professional throughout from initial contact through ordering the parts, completing the job, reprogramming the car and even providing ‘user training’. The finished job was completed to a very high standard. The use of the customer lounge/office to work for the day was invaluable and much appreciated. Thank you.