Neil is extremely helpful and knowledgeable. I explained what i was after for my wife’s Mini and he gave me options to choose from which made my choice of unit much easier. His communication is excellent as are his speedy response times, noting how busy he is. The workshop is very nice and he has taken time to ensure customers have the ability to work in a separate office with wifi, a really thoughtful touch. Overall if you are considering an audio install of any kind i highly recommended Braybrooks.