COMAND NTG1 Service Exchange for Mercedes E-Class W211 (2003–2008)

Common Symptoms of Failure:

• The unit is completely unresponsive. Diagnostics may communicate with the AGW, but not with the COMAND.
• The system causes battery drain, leading to poor starting or flat battery issues.
• The unit operates intermittently or powers off unexpectedly.

Our Solution: We will replace your faulty COMAND NTG1 unit with one of our fully tested and professionally refurbished replacements. Each unit undergoes a full diagnostic and rework process to ensure it operates as it should.

What You Can Expect:

• Seamless replacement – no additional programming required after installation.
• Units can be shipped to us for direct replacement (please ensure safe packaging). We will ship back to you by return.
• If preferred, we can send out a refurbished unit first. A refundable surcharge of £200 applies if we do not receive your old unit within two weeks.
• If you visit our Hertfordshire-based workshop, we can remove and refit the unit at no additional cost.

12-Month Warranty: All service exchange units come with a 1-year warranty for your peace of mind.

PLEASE NOTE:

Many faults occur on this car that display on the Comand as simply a Mercedes logo that appears for approx 10 seconds when switching on. In this instance we would prefer to run a diagnostic check to ascertain faults. Very often the Comand is suspected as faulty but other parts have failed. Please call for more details.