Stand Out Service & Knowledge

I had recently bought an E Class Cab from my local Mercedes-Benz retailer. It was the Retailer Sales Executive who put me in touch with Neil saying that the MB Tow Bar I was after was going to be “silly money”.

As it happens the MB solution isn’t available on my car at the time of writing and Neil was outstanding in researching all of the options for me (incl the MB option) having sent Neil a pic of the bumper with the AMG under-part (what ever it’s called!).

Neil turned up at my house and fitted the TowBar without any fuss AND on March 1st 2017 which was subzero temperatures (-5) which was a big wipeout day for the UK.

He cleaned up and left me with an outstanding product for us to attach a bike rack to.

I would recommend Neil and Braybrooks unreservedly. Quite outstanding in an age of slipping service standards. And thank you to Ged Woodward at Robinsons Mercedes-Benz for the introduction.

Very happy customer.