We are usually able to repair Comand NTG3.5 from S class where the unit has failed.
- Completely dead – No communication with diagnostics
- Units starts up with MB Logo but goes no further – No communication with diagnostics
- Unit operates completely randomly – No reliable communication with diagnostics
Remedy: We will require your Comand unit for approx 10-14 days whilst it’s internals are re-worked. This will completely erase all personal information. We will then require your vehicle for 4-5 hours to restore all previous functions and update/reload all of it’s software/mapping information.
Result: Your Comand system, in its entirety, will be updated (DAB, Amp, Media Interface & TV if installed) with the latest software/firmware from Mercedes. Newer maps will also be loaded.
Comand units can be shipped to us for repair (please pack very carefully)
Re-installation can only be carried out at our workshop.
Repairs are warrantied for one year (repaired parts only – not entire unit)