Proof is in the cars we hand back.

Where to start? My c320 got the infamous clacking noise from the ventilation system that does happen to the C and E class . This particular problem , you would think would not be such a thing to resolve.WRONG. To keep this short , Neil and Baz went to the most extraordinary lengths to rectify the situation, and this they did. Virtually everything in front of the front seats had to be removed to do this but they persevered and all I’m now saying is I’m one HAPPY bunny. Braybrookes have in fact worked on my cars before adding extras and so forth , but this nasty nasty problem, they went over and above.and I’m so grateful as this car I’ve had for 23 years and is a beauty.very best regards David Crawford

I didn’t really know just how you much you lose when the infotainment system goes down. Booked into Mercedes dealership to diagnose the issue. Needed either an update or a new Audio 20 unit at a cost of approx £1200. They apparently tried to update the system 3 times unsuccessfully. So, rather than pay £1200 for a new unit I went away to consider what I should do. I found Braybrook on the internet and had total confidence in their ability from our first telephone discussion. Neil was able to successfully update the system at a charge of £180. So, whilst I was there I got them to add Apple Car Play at a very reasonable cost. Brilliant, thank you guys. Great service. SJ

I have just visited Braybrooks to have two options fitted to my Mercedes GLC 250 4-matic (urban edition 2018). The car lacked electric folding side mirrors and rear distance sensors. Why Mercedes decided that these two functions were not necessary on this model I have no idea. I would have though they were essential for safety and convenience and even my previous vehicle, a Nissan Qashqai from 2008, had them. Neil and his colleague fitted both in a day. These guys clearly have extensive experience with Mercedes vehicles. The folding side mirrors, a Mercedes retrofit kit, were integrated into the vehicle software, so they can be set to operate automatically in the ‘vehicle settings’ menu. The rear sensors have a visual display inside the car as well as an audible warning. I was really impressed with their expertise and their labour costs were very reasonable. The main cost was (surprise!) the side mirror kit from Mercedes. I would highly recommend Braybrooks for work of this kind, especially on Mercedes vehicles. Also Neil, thank you for your excellent coffee machine and drinks cooler in the customer lounge.

Braybrooks exemplifies the quintessential British entrepreneurial spirit, having cultivated specialized expertise into an industry-leading business from a modest base of operations. Neil and his team consistently deliver exceptional service, earning a 5-star rating for all aspects of their work, from providing expert advice over the phone to undertaking complex retrofits, such as the factory parking assist system for an SL. This was one of their jobs when I last visited and its only when you see the interior completely stripped do you appreciate the level of knowledge and skill on show. Well done Neil 👏👏

Excellent service. I called at 9am and they had me in at 2pm the same day. Had car play installed within a short time as I waited. Professional friendly guys, very clean environment including the waiting room with refreshments and WiFi. Very impressed with costs and efficiency, definitely recommend to everyone looking for work to be done. I will be re-visiting.

Just taken my brand new AMG to Braybrooks for a dash cam fitting greeted with a warm welcome. Everything that was going to happen fully explained. On completion, I was given a clear and precise explanation how it all works and my phone was linked for easy view access to recordings. A great job done guys and hope to see you in the future. Thanks