More and more Mercedes Benz new cars come with Apple CarPlay and Android Auto. However, many Mercedes do not have the options built into the head units. For these vehicles we have now developed a new Mercedes Apple CarPlay NTG4 SmartBox solution that will enable CarPlay to any Mercedes C or E Class with NTG4 Comand APS, Audio 50APS or Audio 20. If you are unsure which Comand or Audio 20 you have, check our Head-unit Version Fact Sheet.
The centre dash trim and radio need to be removes to install this product. The connections are Plug & Play.
Apple CarPlay connects wirelessly or via USB cable. Android Auto connects by USB cable, or wirelessly on late Samsung phones (and a few others)
The device operates in a very similar way to the factory fitted option. Control is from the main Comand Controller in the centre of the car. Selecting AUX in the Audio menu will switch the sound. Subsequently, pressing and holding the ‘Back’ button on the Comand Controller or steering wheel will switch the video. Also, the C button on the Comand Controller will activate Siri. AUX will need to be programmed into your car if it does not exist.
The system differs in the way it selects audio and video separately. If Audio & Video are both switched across to CarPlay then the system will work totally seamlessly. This is great if you are listening to music from your phone (iTunes, Spotify, etc). CarPlay navigation commands will interrupt as expected.
If however, you choose to listen to the car system (eg. FM/DAB radio, CD etc), you will need to switch away the audio from the Mercedes Apple CarPlay NTG4 SmartBox to select your source. This means that the CarPlay SmartBox has no way of switching it’s sound back on. Using an internet radio player will enable seamless radio and navigation. This does not affect the in-built navigation.